Setiowati NO, Karim AA, Krisna Santoso E. Assessment of Students Satisfaction with Online Learning Experiences during the COVID-19 Pandemic: Customer Satisfaction Index and Importance Performance Analysis: Case Study at Institut Teknologi Kalimantan . sjt [Internet]. 2022 Aug. 30 [cited 2025 Apr. 30];6(2):149-57. Available from: https://journal.itk.ac.id/index.php/sjt/article/view/477